At VOReSALES, we want you to love your purchase! If you're not completely satisfied, we’re here to help with a simple return process. Here’s how it works: Eligibility for Returns You can return items within 14 days of receipt if they meet our conditions. Returned items must be unused, in their original packaging, and in the same condition as received. Return Process Contact our support team with your order details and reason for the return. We'll provide a return shipping label and instructions. Return shipping costs may apply based on the item and reason for return. Refunds Once we receive your item, our team will inspect it and issue a refund within 5–7 business days. Refunds will be issued to the original payment method, excluding any applicable shipping fees. Order Issues For defective or incorrect items, please reach out within 7 days of receiving the order so we can promptly address the issue with a replacement or full refund. Thank you for choosing VOReSALES. We’re here to ensure you have a seamless shopping experience!

Shipping

At VOReSALES, we work to ensure your order arrives promptly and safely. Below are the details of our shipping policy: Processing Time Orders are processed within 1–3 business days. You will receive an email confirmation with tracking information once your order has shipped. Shipping Times

Delivery times vary depending on your location. Typical delivery estimates: Domestic Orders: 5–10 business days International Orders: 10–20 business days Please note that due to customs processing and seasonal demand, international shipping may take longer. Shipping Costs

We offer calculated shipping rates based on your location and the weight of your order. Shipping costs will be displayed at checkout.

Tracking and Updates

All orders come with tracking information. You can monitor your order status through the tracking link provided via email after dispatch.

Lost or Delayed Shipments If your package is delayed or lost in transit, please contact us. We'll work directly with the shipping provider to resolve any issues and ensure you receive your order.